XBurning warrants that all grills and accessories sold through our website are free from defects in materials and workmanship under normal use for a period from the date of purchase.

What This Warranty Covers

• Defects in materials used to manufacture your product
• Defects in workmanship under normal use
• Broken components under normal use

What This Warranty Does Not Cover

• Damage resulting from misuse, abuse, installation, or maintenance not performed by authorized XBurning service personnel
• Normal wear and tear
• Damage caused by environmental factors, including but not limited to, natural disasters, fires, or floods
• Damage caused by unauthorized modification of the product

Remedies

If a defect arises and a valid claim is received within the warranty period, XBurning will, at its option:

• Repair the product using new or refurbished parts
• Replace the product with a new or refurbished product
• Refund the purchase price of the product

How to Obtain Warranty Service

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. Please have your order number and proof of purchase ready when contacting us.

Limitation of Liability

XBurning shall not be liable for any incidental or consequential damages resulting from the use of any XBurning product, whether based on warranty, contract, or negligence.

Governing Law

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.